Fraud management, false declines and improved profitability
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The research
Our exclusive study, conducted in collaboration with PYMNTS, addresses the pivotal role of anti-fraud strategies in the eCommerce space.
We surveyed 300 business executives globally for an in-depth analysis of how Payment Service Providers (PSPs) are instrumental in accelerating revenue with refined fraud prevention measures.
This study provides actionable strategies for a balanced approach to minimizing false declines and effectively filtering potential fraud, a challenge that costs eCommerce businesses billions in lost revenue every year.
The outcome
11%
of all eCommerce sales were lost to failed payments in 2023
33%
only a third of eCommerce brands screen for fraud as a cause of failed payments
86%
of online businesses see increased profitability from proactive collaboration with PSPs
"From day one, payments have been a strategic factor; if we remove a popular payment method, we can even see a 30% drop in a month.” — Alex Tay, ZeusX
"We have chosen a multi-acquirer strategy to better satisfy (requirements), improve success rates and costs of transactions.” — Alexander Zhelonkin, Gett